Terms of service
These Terms of Service apply to customers and visitors who access Footvessa.com or purchase products through our online store.
By using the website, you agree to these Terms together with other policies published through Footvessa.com.
1. Online Store Use
Footvessa.com is provided for legitimate shopping and informational purposes.
Users may not:
- Use the website for fraud
- Submit unauthorized payment information
- Attempt to gain unauthorized system access
- Circumvent website security
- Introduce viruses or malicious software
- Disrupt other customers
- Misuse personal information
- Use the website for illegal activity
- Copy protected content for unauthorized commercial purposes
We may restrict or refuse access when activity appears fraudulent, abusive, unlawful, or harmful.
2. Checkout Information
Customers are responsible for ensuring that information submitted during checkout is accurate.
Before placing your order, please review:
- Product
- Size
- Color
- Quantity
- Customer name
- Phone number where required
- Shipping address
- Billing information
- Shipping option
- Final amount
Incorrect information may affect order processing and delivery.
3. Product Presentation
We try to present our products as accurately as reasonably possible.
However, differences may occur because of:
- Photography
- Lighting
- Screen settings
- Monitor calibration
- Mobile device displays
- Production variations
- Materials
- Manufacturing updates
Actual product appearance may therefore differ slightly from images shown online.
4. Sizing Information
Size charts and measurements are provided as shopping guidance.
Fit can vary depending on foot shape, personal preference, product design, and other factors.
Providing a sizing chart does not guarantee identical fit for every customer.
5. Merchandise Availability
Product availability can change.
Products may:
- Sell out
- Be restocked
- Be discontinued
- Receive updated colors
- Receive updated sizing
- Be replaced with newer versions
We may update product availability without prior notice.
6. Order Requests
Submitting an order represents a request to purchase the selected products.
Receiving an automated confirmation email means that our system has received your order.
It does not necessarily guarantee shipment or final acceptance.
7. Reasons an Order May Be Refused or Canceled
We may refuse, limit, or cancel orders for legitimate reasons including:
- Inventory shortages
- Payment authorization failure
- Suspected fraudulent activity
- Duplicate transactions
- Incorrect pricing
- Product information errors
- Technical problems
- Incorrect or incomplete customer information
- Violation of our policies
If an order is canceled after an eligible payment has been collected, the applicable amount will be returned through the original payment method.
8. Product Prices
Prices displayed through Footvessa.com may change over time.
The price shown at the time an order is successfully submitted will generally apply, except where there is an obvious pricing, technical, or listing error.
9. Promotions
Sales, promotional codes, and discounts may have separate conditions.
Depending on the promotion:
- A minimum purchase may apply
- Certain products may be excluded
- Expiration dates may apply
- Use may be limited
- Multiple promotions may not be combined
Unless specifically stated otherwise, promotional discounts cannot generally be added to an order after checkout is completed.
10. Website Errors
Despite efforts to maintain accurate information, errors may occasionally occur regarding:
- Product descriptions
- Availability
- Images
- Prices
- Promotions
- Shipping information
We reserve the right to correct errors and take reasonable action regarding affected orders.
11. Payments
By completing checkout, you confirm that:
- Payment information is accurate
- You are authorized to use the selected payment method
- You authorize payment for the order
- The transaction is legitimate
Third-party payment providers may conduct additional authorization or fraud checks.
12. Fraud Prevention and Verification
For customer and business security, certain orders may undergo verification.
If additional information is reasonably required to verify a transaction, fulfillment may be delayed until the review is completed.
Orders that cannot be verified may be canceled.
13. Shipping
The Footvessa Shipping Policy explains:
- Order processing
- Shipping rates
- Free-shipping qualification
- Estimated delivery
- Tracking
- International shipping matters
Delivery times are estimates rather than guarantees unless specifically stated otherwise.
14. Returns
Returns and refunds are subject to our Refund & Return Policy.
Customers should follow the return instructions issued by our support team before sending merchandise.
15. Ownership of Website Content
Footvessa.com may contain intellectual property including:
- Store branding
- Logos
- Written content
- Product descriptions
- Images
- Graphics
- Advertising material
- Website design elements
Such content may be owned by Footvessa, licensed to us, or used with appropriate permission.
Unauthorized reproduction, modification, redistribution, or commercial exploitation is prohibited.
16. Customer Reviews and Submissions
Customers may voluntarily submit reviews, comments, images, suggestions, or other materials.
You must not submit content that:
- You do not have permission to use
- Violates intellectual property rights
- Contains malicious software
- Is knowingly fraudulent
- Is unlawful
- Impersonates another person
We may moderate or remove content where reasonably appropriate.
17. Third-Party Technology
Our online store may rely on outside companies for services including:
- Hosting
- Checkout
- Payments
- Analytics
- Marketing
- Fraud prevention
- Fulfillment
- Shipping
These companies operate independently and may maintain their own policies and terms.
18. External Links
Our website may contain links to services operated by third parties.
We do not control independent third-party websites and are not responsible for their products, policies, content, availability, or security practices.
19. Store Availability
Although we aim to keep Footvessa.com functioning reliably, uninterrupted access cannot be guaranteed.
Temporary interruption may occur due to:
- Maintenance
- Software updates
- Security procedures
- Hosting problems
- Technical failures
- Network issues
- Circumstances outside our reasonable control
20. Product Care
Customers are responsible for using and caring for footwear appropriately.
Problems caused by ordinary wear, accidents, misuse, improper cleaning, improper storage, or customer alterations are not necessarily considered manufacturing defects.
21. Consumer Rights
Nothing in these Terms is intended to remove rights or remedies that customers are entitled to under mandatory consumer protection laws.
If a provision conflicts with a right that cannot legally be waived, the applicable legal right will prevail.
22. Limitation of Liability
To the fullest extent permitted under applicable law, Footvessa will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.
Any liability that cannot lawfully be excluded will be limited only as permitted by applicable law.
23. Severability
If one part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
24. Changes to These Terms
Footvessa may revise these Terms when our operations, services, policies, or applicable requirements change.
The current version will be made available through Footvessa.com.
Continued website use after changes are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
25. Contact Information
Questions regarding these Terms of Service may be sent to:
Email: Footvessa@gmail.com
Store Name: Footvessa
Website: Footvessa.com